Each area of our work is led by an expert in that field:
Autoimmune & Dysautonomia Patient Advocate
I am an independent board-certified patient advocate, parent, and person living with Multiple Sclerosis, dedicated to helping people gain control over their chronic illness journey.
If you are living with an autoimmune condition and not sure what to do next, I can help. Click below to learn more about working with me.
Aging Care Patient Advocate
I am an independent board-certified patient advocate helping older adults and their loved ones navigate the challenges of aging. I enjoy listening, being a thought partner, and creating a solid plan together.
If you are confused about senior care and not sure what to do next, I can help. Click below to learn more about working with me.
FAQs
You've got questions. We're here to help.
We help you navigate complex systems so you don’t have to do it alone. We clarify medical information, assist with insurance or billing issues, and ensure your needs and wishes are heard by healthcare providers. Whether you're facing a new diagnosis, managing a chronic condition, or caring for a loved one, a patient advocate is your knowledgeable partner and support system.
Anyone dealing with complex medical conditions, chronic illness, hospitalizations, or elder care can benefit—especially those who feel overwhelmed, unheard, or unsure of their options.
No; at this time, most health insurance plans do not cover private patient advocacy services. Our support is paid directly by clients, which allows us to work solely in your best interest—without restrictions from insurance companies, hospital systems, or corporations.
We’re happy to provide invoices or documentation if you’d like to pursue reimbursement through a Health Savings Account (HSA) or Flexible Spending Account (FSA), when applicable.
We also offer affordable digital resources to make our support and education widely available.
Absolutely. We maintain strict confidentiality in accordance with HIPAA regulations and your personal privacy preferences.
We support and have special expertise in aging care, autoimmune, and chronic conditions.
Let's get to know each other....
Independent Board-Certified Patient Advocate
Hi, I’m Amy! I'm a longtime hairstylist, parent, caregiver by nature, and now—patient advocate. With over 20 years of experience as a hairstylist, I’ve listened to countless stories from clients overwhelmed by confusing symptoms, long waitlists, and a healthcare system that often feels impossible to navigate. Then it became personal.
After five years of unexplained symptoms and “normal” test results, I was finally diagnosed with Multiple Sclerosis, dysautonomia, hypermobility, and mast cell activation. But that was just the beginning. Managing doctors, insurance, and medications while feeling unwell—and parenting solo—was more than overwhelming.
I found relief in taking charge of my care: organizing information, asking the right questions, and staying ahead of the system instead of constantly reacting to it. That approach saved me time, money, and peace of mind—and now I help others do the same.
You don’t have to face this alone. I’m here to help you feel seen, supported, and empowered to take back control of your healthcare journey.
Let's get to know each other....
Independent Board-Certified Patient Advocate
Hi, I’m Audrey. Growing up in a big family, I spent a lot of time with my older relatives. Their stories, wisdom, and sense of humor left a lasting impression on me and sparked a deep respect and love for older adults.
Over the years, I volunteered extensively through Stephen Ministry and found myself naturally stepping in to support friends and neighbors as they navigated the complexities of aging and health challenges. Eventually, I decided to take the next step—earning my board certification as a patient advocate and officially beginning my advocacy and care management work in 2023.
What drives me most is seeing the relief in someone’s eyes when they finally feel heard, informed, and empowered. There's nothing better than hearing, “I feel so much better.”